09bat 09bat Privacy Policy

📋 Introduction

09bat ("we", "us", or "our") operates the website https://09bat.bar and is committed to protecting the privacy and personal information of all users who access or register on our platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place bets, or otherwise interact with our services.

By accessing or using the 09bat platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our services immediately. We encourage all members, especially those accessing from Dhaka, Chittagong, Sylhet, or elsewhere across Bangladesh, to review this document periodically as it may be updated from time to time.

This policy applies to all personal data processed by 09bat in connection with the provision of betting, live casino, cricket wagering, and slots gaming services. It applies regardless of whether you are a registered member or a visitor browsing our site anonymously.

📁 Information We Collect

We collect several categories of information to deliver and continuously improve our services. The types of information we may collect include, but are not limited to, the following:

• Identity and account information: full name, username, date of birth, gender, and government-issued identification data required for KYC verification.
• Contact details: email address, mobile phone number, and residential address (including city, district, and division within Bangladesh).
• Financial and payment information: mobile wallet transaction references (bKash, Nagad, Rocket, Upay), deposit and withdrawal history, and account balance records. We do not store full card numbers or banking credentials directly.
• Device and technical data: IP address, browser type, operating system, device model, screen resolution, language settings, and pages visited on our platform.
• Behavioural and gaming data: betting history, game preferences, session duration, stakes placed, bonuses claimed, and responsible gaming tool usage.

⚙️ How We Use Your Information

09bat processes your personal information strictly for legitimate, disclosed purposes. We do not sell your data to third parties for marketing. Specifically, we use your information to:

• Register and manage your 09bat account, including identity verification and age confirmation (21+ only) as required by our responsible gaming standards.
• Process deposits, withdrawals, and betting transactions through supported payment methods including bKash, Nagad, Rocket, and Upay.
• Provide personalised service and product recommendations, including cricket betting markets, live casino tables, and promotional bonus offers relevant to your location and gaming preferences.
• Detect, prevent, and investigate fraud, money laundering, and other unlawful activity that could affect the integrity of our platform or harm other members.
• Communicate service updates, security alerts, account notifications, and — where you have opted in — promotional communications about bonuses, tournaments, and new game releases.

🤝 Sharing of Your Information

09bat does not sell, rent, or trade your personal data to external parties. We may share limited information only under the following strictly controlled circumstances:

• Service providers and technical partners (e.g., payment processors, game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) who require access to data only to the extent necessary to perform their contracted services for us.
• Legal and regulatory authorities: where we are required to disclose information under applicable law, court order, or official government request, including anti-money-laundering compliance obligations.
• Business restructuring: in the event of a merger, acquisition, or sale of all or part of our business assets, your data may be transferred to the successor entity, subject to the same privacy obligations described in this policy.

In all cases, we impose contractual data protection obligations on any third party that processes your personal information on our behalf. Your data is never sold for advertising or profiling purposes.

🍪 Cookies and Tracking Technologies

09bat uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage. Cookies are small text files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). Types include strictly necessary cookies (required for site functionality), analytical cookies (to understand how users navigate the site), and preference cookies (to remember your language and display settings).

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the 09bat platform, including the login session and game loading features. For further information about managing cookies, consult your device or browser manufacturer's guidance.

🔒 Data Security Measures

09bat takes data security seriously. We implement industry-standard technical and organisational safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, access controls limiting staff access to personal data on a need-to-know basis, and regular security audits of our infrastructure.

While we make every reasonable effort to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to adversely affect your rights and freedoms, we will notify affected users promptly and take all necessary corrective action. We recommend that all members use strong, unique passwords for their 09bat accounts and enable any available two-factor authentication options.

⚖️ Your Privacy Rights

As a user of the 09bat platform, you hold specific rights regarding your personal data. We respect these rights and will respond to valid requests within a reasonable timeframe. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your personal information is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure (right to be forgotten): subject to any overriding legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing: in certain circumstances you may request that we temporarily halt processing of your personal data while a dispute or review is outstanding.
• Right to object to direct marketing: you may opt out of promotional communications at any time by contacting our support team or using the unsubscribe link in any marketing email you receive from us.

To exercise any of the above rights, please contact our Data Protection team at [email protected]. We may require you to verify your identity before processing your request to protect the security of your account.

🗂️ Retention Periods

09bat retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For active accounts, personal data is held for the duration of your membership and for a period of up to five (5) years following account closure, in line with standard anti-money-laundering record-keeping obligations applicable in the jurisdictions we serve.

Where data is held for compliance purposes only, access to that data is restricted to authorised personnel and it is not used for any marketing or service delivery activities. Once the applicable retention period has expired, data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

🔗 Links to External Content

The 09bat website may occasionally contain references or links to external content produced by third-party service partners (for example, game studios or payment processors). These external services operate under their own privacy policies and terms, and 09bat has no control over how those parties collect or use your data. We strongly encourage you to review the privacy policy of any third-party service before providing personal information. 09bat bears no responsibility for the privacy practices or content of any external service.

🔞 Minors and Age Verification

09bat is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. As part of our account registration and KYC process, all members are required to confirm their age and provide valid identification documents to verify that they meet the minimum age requirement.

If we become aware that a user under 21 has provided us with personal information or has accessed our platform, we will immediately suspend the account, delete all associated data, and reverse any transactions where legally permissible. Parents and guardians who believe a minor may have created an account on 09bat should contact us immediately at [email protected] so we can take prompt corrective action.

📝 Changes to This Privacy Policy

09bat reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the introduction of new features and services. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide a more prominent notice such as an on-site banner or a direct communication to your registered email address.

Your continued use of the 09bat platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We therefore encourage you to review this page periodically. If you disagree with any changes to this policy, your remedy is to stop using our services and close your account by contacting our support team.

✉️ Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 09bat handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us by email at: [email protected]